Shipping policy

At AfrostyleHub, we aim to deliver your favorite haircare and skincare products quickly and reliably across Europe.

📦 Processing Time

All orders are processed within 1–2 business days (Monday–Friday).

Orders placed on weekends or holidays will be processed the next business day.

🇩🇪 Shipping Within Germany

• Free Shipping on all orders

• Estimated delivery time: 2–4 business days

🇪🇺 Shipping Within Europe

• Standard Shipping: €6.99 – €9.99 (calculated at checkout)

• Free Shipping on orders over €39

• Estimated delivery time: 3–7 business days

🌍 Delivery Notes

• Delivery times are estimates and may vary depending on your location

• Delays may occur during peak periods or due to courier issues

• Once your order has been shipped, we are not responsible for courier delays

📍 Order Tracking

All orders include tracking information.

You will receive a tracking link via email once your order has been shipped.

❗ Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📦 Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at:

📧 Afrostylehub@outlook.com

We will do our best to assist you.

⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.

We will resolve the issue as quickly as possible